When creating a business-driven product within a dynamic industry, excellence in customer relationship management is fundamental

Our Account Managers are key players in building long-lasting relationships with our customers, based on both a profound understanding of their business and a personalized treatment of their account.Your challenges and objectivesGain deep knowledge of Avature’s solutions and their current as well as future capabilities.Navigate complex client organizations, quickly understanding their business objectives and how Avature can help reach them.Be the driver of retention, expansion, and advocacy, positioning yourself as thought partner throughout your customers’ journey.Maintain Avature’s reputation of superior customer service.Your day-to-day activitiesManage a small portfolio of customers.Perform standing quarterly business reviews with each customer.Continuously analyze your customers’ health and solution usage to recommend relevant, value-adding... enhancements

Manage change request projects: analyze needs, liaise internally with relevant teams, coordinate communication between parties, and see projects through to delivery.Hold periodic calls with customers to review ongoing projects, customer health, and discuss enhancements and new features relevant to them

Guide customers on best practices and processes that will set them up for success

Interact with internal teams to stay up to date with new system functionalities and their use cases.About youFluent English is a must.Previous experience in high-growth SaaS companies is a plus.Excellent verbal and written communication skills.Analytical, able to see the bigger picture and match specific Avature solutions to each client’s business objectives.Autonomous and self-motivated, to investigate possible solutions for challenges with no pre-established answer.Organized, to manage a wide range of customers’ activities

About Us We’re a market leader enterprise that makes its own product: A highly flexible enterprise SaaS platform used for global talent acquisition and talent management

We currently work with over 650 companies worldwide, which include:110 Fortune 500 companies.69 customers with over 100,000 employees.10 of the top 20 Forbes Global 2000.4 of the Big 4 consulting firms.We choose to work in a relaxed, energetic and creative environment, where everyone can make the most of their skills and preferences, and boost their individual capabilities through collaboration and team work.Due to COVID 19, all Avaturians are working from home for the moment

More information will be provided during the interview process

We Offer A fast-paced, energetic, and engaging environment.Flexible hours.Four salary reviews per year.Option to earn 20% of your salary in US dollars.Three weeks vacations from the first year.Four weeks paternity leave.OSDE 310 health coverage (family plan).Four days a year to attend events related to professional development.Internet service expenses

An organizational culture that empowers everyone to be themselves is key to thrive in business, but more importantly, it’s a pathway for creating a more equal society

Avature fosters a diverse and inclusive environment, and celebrates that each unique person brings something different to our team

We are committed to considering all qualified applicants equally and to promote equal opportunities within our organization

El anuncio original lo puedes encontrar en Kit Empleo: https://www.kitempleo.com.ar/empleo/7139387/xn-497-software-account-manager-fully-remote-argentina-comodoro-rivadaviaShow full descriptionCollapse